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Q |
I run the installer and Windows says it is not a valid
Win32 application. |
| A |
This message means you only downloaded a file
fragment. We recommend you re-download the software.
If problems persist we recommend you consider a
download manager. |
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|
Q |
For some reason my engines stop and I
cannot restart them. |
|
A |
Open the Load Manager and check to
make sure the engines are not damaged. This could be the
problem. Also, if you have hardware controls for the mixture
levers check your calibration. It could be your mixture is
nulling out via the hardware, causing fuel starvation to the
engine. Another, and more likely possibility is a conflict
in the data settings in whatever "Flight" you have loaded
when you selected the aircraft. |
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|
Q |
Where can I get a link to the current
installer for my software? |
|
A |
Press the
link above that says "Account Login". Log into your account
and go to the "Downloads" link. There you will find license
information and a download link for the software. |
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|
Q |
The Load Manager is throwing an error
saying that the aircraft could not be configured due to
improper format of configuration files. |
|
A |
This indicates that you are either
missing files, possibly due to a Windows error during
installation, or that you may have accidentally moved or
deleted a critical data file. Reinstallation of the software
is recommended. |
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|
Q |
I can't see the gauges in the virtual
cockpit and/or the 2D cockpit. |
|
A |
Please go to the link at the top of
the page to download our test utility. This will help us
determine if your software has been installed correctly. |
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|
Q |
I have FSX Acceleration installed, and once
the it is raining the view outside the window in the virtual
cockpit turns a solid color. |
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|
A |
| Many models created
before Direct X 10 will display an oblique plain color out
the windows in the VC when Flight Simulator X generates any
kind of precipitation. This is due to the rain textures
introduced in FS X SP2 are incompatible with non-DX 10
native models. Our VC Rain Fix utility, can correct this |
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|
Q |
I receive error code 69 when attempting to
activate the software. |
|
A |
This means you are using an old
installer that is obsolete. We recommend going to our
Downloads page, where you can log in to your account and
obtain the current files. |
